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Sometimes, users just need a bit more guidance. Maybe it’s for a new process or maybe it’s a complex process where users often forget important steps. Path is a solution for this. It [...]

Help Guide the Future of Salesforce Join UX Research! Sign Up for Salesforce UX One of the things I love about Salesforce is how much they care about our feedback and opinions. Over the years [...]

Requesting Your Feedback Happy Holidays! Merry Christmas! Happy New Year! Winter Solstice! Whatever you celebrate this winter, I hope it’s been a peaceful and enjoyable. If you don’t [...]

Automation Hour – Flow  Loops, sObject Variables, Collections & More I had the great honor of being asked to present in Automation Hour held on 12/22/17. The goal was to present an [...]

Where’s my Pony? A Farewell to Shawna Wolverton I started writing this blog post way back in 2015 after a twitter conversation involving Shawna Wolverton. For those of you not aware, Shawna [...]

Future of Lightning Flow On Monday, 11/6/17, I was invited to join a small group to meet with Salesforce’s Flow team at Dreamforce. The Lightning Flow Builder Happy Hour was to thank some [...]

Dreamforce Tips – Bad Advice Edition Dreamforce 2017 is just around the corner. It’s this time of the year where it seems everyone is sharing tips for Dreamforce. From the official [...]

My Favorite Salesforce Winter’18 Feature: Flow Action There’s a lot in the Winter’18 release. Just like the last two years of releases, it’s primarily Lightning Experience [...]

Dungeons and Dreamforce 2017 (DnDF17) Hey folks. Tonight is the first of 3 live streaming events of Dungeons and Dreamforce 2017 (DnDF17). You can learn all about the event on last week’s [...]