I started taking piano lessons when I was a toddler. I took lessons all the way through highschool. For 15 years nearly everyday I had to sit down at the piano for thirty minutes and practice.
When I went to college and later entered the professional world, my access to pianos was limited. The result, I stopped practicing. Years later, I can sit down at the piano and remember what they keys are and play some simple songs – but I can’t play at the same quality. I cannot expect to sit down at the piano and do a concert level performance.
Why is this? I’m rusty. I haven’t been practicing the craft of the piano for years. The same thing happens to us as Admins if we do not practice an aspect of Salesforce. We get rusty.
We’re Admins every day we’re at work. But how frequently are we using all the features? For example, I know I didn’t update escalation rules every single week.
How I practice
I practice for three primary reasons.
- I’m learning a new feature
- I’m honing my expertise
- I’m building examples for future reference
I do these projects for fun, for the blog, but they are also great ways to practice.
One of the things I had trouble with when Visual Workflow came out was with Decision Elements. I would get confused and forget about the default outcome or my outcomes wouldn’t be defined correctly. The best way to address this was to create something that required me to use a lot of decision elements.
Enter, Admin Adventure! This is a Choose Your Own Adventure type story using Flow. I’m not done with the whole story, but this got me started creating decision trees.
This isn’t the whole thing… that would be cheating!
I’ll be writing more, but I wanted to give everyone an example of how practicing your admin skills can be a fun thing to do. So look at your calendar and commit to practicing once a day, a week, or a month. Just set aside the time and do it! Create a developer org JUST for practice. Soon you’ll be doing concert level performances on a regular basis.